Our customers’ satisfaction is our priority
In addition to gathering feedback, we measure customer satisfaction and the likelihood of recommendations using the Net Promoter Score (NPS).
We’re proud of our NPS of 69.
The NPS is calculated by subtracting the percentage of detractors from the percentage of promoters. Scores range from -100 to +100, with anything above 70 considered outstanding. Our score shows our commitment to customer satisfaction.
We sincerely value our clients’ feedback. After all, feedback is the breakfast of champions.